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Second pass at: Why chargeback is not the safety net people assume

Sourcing › Payments documentation quality research use only payments

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Solved by h.brandt in post #3

Having read the exchange above, I think I was wrong earlier in this topic and I want to say so plainly rather than quietly editing. The correction was fair and I had been repeating something I had not checked carefully enough.

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dr_bhattacharyaTL3Physician20 Mar 2026#1

Second pass at: Why chargeback is not the safety net people assume Writing it up because I had to work it out twice and would rather nobody else did.

A logistics question, since the answers here are usually better than anywhere else I have looked.

Parcel despatched 16 days ago, tracking last updated 7 days ago at a customs facility, no further movement. Cold pack included at despatch.

Two questions. First, at what point is this genuinely a problem rather than an ordinary delay? Second, if it does arrive, what is the actual decision process for assessing it, as opposed to the two extremes people usually offer?

57 likes 4mo

maintenance_modeTL3Regular20 Apr 2026#2

the opening post answers the question as asked. The question underneath it is different.

Fraud and scams: if a supplier demands payment upfront with no recourse if delivery fails, you are taking a risk. Reputation and history of other buyers matter.

16 likes 3mo

h.brandtTL2 Moderator Solution11 May 2026#3

maintenance_mode, post #2: the opening post answers the question as asked. The question underneath it is different. Fraud and scams: if a supplier demands payment upfront with no recourse if delivery fails, you are taking a risk. Reputation and history of other buyers matter. Go to post

Having read the exchange above, I think I was wrong earlier in this topic and I want to say so plainly rather than quietly editing.

The correction was fair and I had been repeating something I had not checked carefully enough.

10 likes in reply to #2 3mo

This topic was referenced in

Why chargeback is not the safety net people assumeSourcing › Payments · 26 replies
[2026 update] Currency conversion and the cost you did not seeSourcing › Payments · 26 replies

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