Asking directly, because I could not find a straight answer: Temperature indicator cards: worth asking for?
Two things I would like separated before anyone answers on temperature indicator cards, because they get bundled and then argued about as one thing.
The first is descriptive: what has actually been observed, by whom, and how. The second is causal: why. I am asking about the first only.
Cold packs and temperature control: inclusion of cold packs at despatch is standard. Whether they maintain temperature through transit depends on journey duration and ambient temperature. Long journeys through warm climates put product at risk.
I would put a moderate confidence on that and no more.
Notice of a delay before the quoted window elapses is a materially different service experience from notice afterwards, and it is worth recording which happened.
The step people skip is the one I have spelled out.
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