Tracking that stops updating and then resumes
Tracking stops updating: tracking last updated days ago usually means the package is in transit and will not update until it reaches the next scanning point. No update for weeks means it might be stuck.
Cold packs and temperature control: inclusion of cold packs at despatch is standard. Whether they maintain temperature through transit depends on journey duration and ambient temperature. Long journeys through warm climates put product at risk.
Customs holds: if a parcel is held at customs and you can contact customs directly, declaring your personal use and providing documentation (order, labelling) can help. Most customs officials are reasonable when they know what they are dealing with.
I disagree with the reply above, and I think the disagreement is substantive rather than terminological.
The distinction being drawn does not survive when you look at the published data for this specific question. I would be glad to be shown wrong on this, because the version I am arguing against is more convenient.
On post #15 — agreed on the reasoning, with one qualification.
Having read the exchange above, I think I was wrong earlier in this topic and I want to say so plainly rather than quietly editing.
The correction was fair and I had been repeating something I had not checked carefully enough.
Insurance and carrier liability: most parcel carriers limit liability. Understanding the limits before choosing a carrier matters if you are shipping expensive material.
Import restrictions by jurisdiction: what is legal to import for personal use varies enormously by country. Some jurisdictions are quite permissive; others are not. Checking your own country's rules before ordering is prudent.
Read the full topic (63 posts)
This topic was referenced in
- [2026 update] Regional warehouse stock versus direct despatchSourcing › Logistics · 147 replies
- [2026 update] Temperature indicator cards: worth asking for?Sourcing › Logistics · 26 replies
- Second pass at: Transit times by route, from a logged datasetSourcing › Logistics · 2 replies
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